From TaxDome to Syno Studio Office

Monthly periods, document requests and client confirmation, done with the bookkeeping firm template

Client view of the missing items list

Side by side

3Yes
2Works differently
3Not available
Side by side
What they are known forHereHow
Client portalWorks differentlyClients need an account on your NAS and see only their own
Document requestsYesRequests marked received, returned or waived
Recurring workYesMonthly periods open on their own
Client approvalYesClients confirm a PDF
Receipt OCRNot availableReceipts are checked by hand
Tax filingNot available
E-signaturesNot available
Email to clientsWorks differentlySet up MailPlus to email outside addresses, one recipient per message

What you gain by switching

Matching templates: Bookkeeping firm

  • Client data stays on the firm’s own NAS
  • Internal working papers are kept apart from what clients see
  • Upload links let clients hand in files
See when it is not a fit
Install wizard matching roles to DSM groups

How to move

  1. Export a CSV

    Export your data from the old tool

    Customer list with its CSV export finished
  2. Install the template

    Pick the matching template and map roles to DSM groups

    Template center with all categories
  3. Import and map columns

    Preview first, then match the columns

  4. Run both for a while

    Use both until you are sure, then switch the old one off

Check before you import

CSV or XLSX, imported once the columns match, 2,000 rows at a time or up to 25,000 in the background

CSV import of tasks with the column mapping preview

Questions

Can it read receipts

No, there is no OCR and receipts are checked by hand

Can clients without an account hand in files

Yes, through an upload link, then you match the files to the client

How many clients get a new period at once

Up to 100 clients a batch, the next batch follows five minutes later

Can it email reminders to clients

Not built into the template, an email step can send to outside addresses once MailPlus is set up, one recipient per message and up to 100 messages per app per hour, the mailbox owner has to authorize it and the mail server has to allow outbound mail

Can it file taxes

No, use tax software for that

How do I move my clients

Export a CSV from TaxDome, then import it and map the columns

Try one template firstRun both side by side until you are sure